The purpose of completing an INCIDENT REPORT is to notify our insurance carrier of an event at your property, and to create essential records that provide details of significant or serious events which occur at a property.
The Incident Report (form C360) can be found on eforms. This form should be completed with all pertinent information and forwarded to Laura Mather or your property supervisor as soon as possible following a qualifying event.
Qualifying events that should prompt an Incident Report include:
- Any event which occurs on property and that results in an injury to any person — resident, guest, visitor, vendor or employee.
- Any event resulting in substantial property damage. Examples include but are not limited to:
- Fire
- Flood
- Carport damage
- Substantial resident damage to an apartment. Example:
- Resident does not report to management office that their toilet overflowed. When management discovers the issue, it is 2 days later- the apartment is flooded resulting in the need to replace carpet, other flooring and interior saturated wallboards. Costs for repairs exceed $4000. This is a reportable event even though the resident will likely ultimately be responsible for the repair costs.
- Damage to property from weather related events. Example:
- Windstorm blows limbs from trees that damage roof on three buildings
- Vandalism
The Incident Report is typically completed by the site manager, but can be completed by any member the site staff.
For reference, see Chapter 9 from your Operations Manual. If you have any questions, please contact your property supervisor.