Move-outs will result in either 1) the resident owing the property a balance or 2) the resident will be due a refund of their deposit. (RD subsidy is the only exception to this).
1. If a resident OWES a balance, the Resident copy of the SODA is mailed directly from the site office to the Resident. All other paperwork is placed in a Move-Out Envelope and mailed to the Site Employee Resource Center.
2. If the resident is due a REFUND, all of the paperwork should be placed in a Move-Out Envelope and mailed to the Site Employee Resource Center so that a check can be written immediately.
Please remember to be timely. There are laws in place that limit the time given for a refund to be disbursed. To learn more about assembling a move-out packet, click here.