As part of our ongoing commitment to providing equal housing opportunities for all, we wish to take this opportunity to remind all Cambridge employees of our ongoing responsibility to provide translation services at our communities. Site staff is authorized and instructed to offer and utilize translation services for purposes of interpreting to anyone showing up or contacting your property that speaks a foreign language , or that shows signs of limited English proficiency. This includes but is not limited to: Residents, Applicants, Prospects, and applies to any phone calls, email correspondence, and in-person interactions.
Your communities already have access to translation services in your state, most notably through BTB Translation Services, who we have worked with on a long term basis. As a reminder their contact information is provided below.
Btb Language Solutions Inc – 208.906.2996
Additional translation services can be utilized though one or more alternative translation service providers that include but are not limited to the following:
Certified Languages International – 1.800.225.5254
AT&T Language Assistance through Language Line Solutions – 1.800.752.6096
If you have any questions, please contact either Jeff Passadore or myself at 503.450.0230.
*Managers, you are instructed to print this reminder and distribute to all employees at your communities to ensure they are aware of these translation services offered by their community.