Please be aware, that occasionally when working on a move in or out, you may have discrepancies between the Tenant Technologies and Yardi pro-rate calculations.
Below are some general rules to follow regarding the pro-rates:
- If pro-rate rent amounts don’t match between Tenant Tech and Yardi, please go with the Yardi amount.
- If the amounts are off by less than $1, this is somewhat normal rounding differences.
- If the pro-rate calculations are off by more than $5, please notify yardi support. It may be that your Tenant Tech settings need to be updated.
To contact yardi support on this or any other questions, please e-mail: yardisupport@cresapts.com