Just as a reminder:
Effective June 1st, 2016, Cambridge has decided to discontinue resident payment plans for balances due upon move-out EXCEPT IN CASES WHERE REQUIRED UNDER A COURT ORDER OR BY GOVERNMENT POLICY OR REGULATION. We have found that very often, agreed upon payment plans are not consistently followed. Further, the administrative process of following-up is best accomplished by a bonded collection agent who can assure that every effort to collect is being put forth.
As such, effective beginning with all move-outs that occur on or after June 1, 2016, Cambridge will no longer accept payment plans for move-out charges. The resident will need to pay their obligation (either as billed or as negotiated) within 60 days of move-out statement. In the alternative, files will be sent to a qualified collection agent for further action.
Please let your supervisor know if you have any questions about this new policy.