In an attempt to add a bit of clarity in an ever changing situation:
Effective 3/17/20 at all properties until further notice –
GENERAL COMPANY WIDE CAMBRIDGE PROTOCOLS:
- All gathering places/amenities at your community should be closed. (weight rooms, community rooms, dining rooms, etc).
- Laundry Facilities on properties will however, remain open, subject to local/regional mandates to the contrary.
- Properties are authorized to post in conspicuous areas through-out their communities, any of the flyers/postings sent by SERC within the last 10 days.
- All Preventive Maintenance Programs are suspended. This includes follow up service requests unless documented as a priority work order.
- Maintenance activities on properties will be limited to priority and emergency work orders to limit the potential of in person contact. Maintenance can still complete grounds, turnover work, emergency maintenance requests and common area maintenance following CDC guidelines on sanitation and personal safety.
- Residents are advised to keep matters pertaining to their apartment homes to phone calls and email if possible.
- Residents and Employees are advised to stay home if they are feeling ill or are experiencing any symptoms of Covid19.
- Site staff should stay tuned for additional information on ways properties can help team members stay busy and productive in various capacities.
IF YOUR AREA HAS RECEIVED A ‘STAY IN PLACE’ MANDATE:
- Offices should be closed.
- All gathering places at your community should be closed. (weight rooms, community rooms, dining rooms, etc).
- Depending on the specific directives given in the mandate, managers should be able to work from closed offices, if comfortable. IF allowed, and if staff chooses this route, staff MUST take appropriate precautions.
- Managers may also work from home if set up to do so. Please inform your Regional and Property Supervisor if you plan on working from home in any capacity.
- Managers should be able to respond to emergencies, if needed.
- Depending on the specific directives given in the mandate, maintenance may still be able to complete grounds and emergency maintenance. IF allowed, and if staff chooses this route, staff MUST take appropriate precautions.
IF YOUR AREA HAS NOT RECEIVED A STAY IN PLACE MANDATE:
- If you are healthy:
- Offices should be open- but following CDC guidelines on sanitation and personal protection equipment (PPE).
- All gathering places at your community should be closed. (weight rooms, community rooms, dining rooms, etc).
- Maintenance can still complete grounds, turnover work, emergency maintenance requests and common area maintenance following CDC guidelines on sanitation and personal safety.
- If you or a staff member is sick or for employees following self-quarantine/self-isolation advisories by the CDC:
- Go home immediately and follow CDC guidelines.
- Please refer to the published information provided by HR on absences and time off. Contact HR by email at HR@cresapts.com or phone them at 503-445-2793 or 503-450-0237 or 503-450-0247 or 503-450-0243 for any questions on your pay or benefits.
- Offices should be open with alternative staff, if available. If not available, offices should be closed.
- All gathering places at your community should be closed. (weight rooms, community rooms, dining rooms, etc).
- Maintenance can still complete grounds, turnover work, emergency maintenance requests and common area maintenance using alternative staff, if available. If not available, emergency on call maintenance only. Responding staff should follow CDC guidelines on sanitation and personal safety.