Clearing an Applicant

We realize that not all applications are approved for move-in.  When this happens, whether denied, cancelled, or withdrawn, the applicant needs to be cleared from the system.

In order to clear an applicant from Yardi, please remember to first complete the deposit accounting function.  Example of applicants that may need deposit accounting include cancelled applications where the prospective resident previously paid a portion or a full security deposit. .   However even if there was no deposit/execution put down, a deposit accounting must be completed, there would just be no charges to add in and we don’t mail the statement out to them.

UnitTenantNameMove OutStatus
sienna 
   210t0021252Genielle BalderasCanceled

Please see the attached Yardi instructions for further information and don’t hesitate to call your regional manager or property accountant with additional questions.

Please make sure all office staff are familiar with this process.

Thank you in advance for your attention to this matter.

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