Email Address Required

Two aspects to remember regarding acquiring an email address from an applicant:

  1. An email address is required for all applicants. Do not submit an application to the screening company without one.
    • If an applicant does not have an email address, let them know that one will have to be set up for the screening to be completed. 
      An alternative, if the applicant refuses to create one, would be for them to provide one that belongs to a trusted person who will pass on any necessary information.
  2. For all current and future residents, ensure the email address of the Head of Household (or the person who is rent-responsible) is entered into Yardi.
    • Check the Personal Info tab for the unit (you can do this at any time or during recertification – a good time to get an email if you don’t have one).
    • In order to add an email, click Edit, type in the email, then click Save.

Email Address Required