Ladder Safety / Safety Meeting Training Form

Property Managers:

 Find attached the April training handout, Ladder Safety as well as a Safety Training Form (Sign-In Sheet). 

 Please present this in your April monthly meeting.  For additional training resources, see Grace Hill’s “Ladder Safety 1: Best Practices”.  It is a 30-minute training that you can assign to your staff.  The Grace Hill training will apply toward the 2 class elective training requirement for the quarter.

 The training must be completed with the Training Sign-In Sheet returned to me no later than Friday, April 27, 2018

 Be sure to let Angela Cooper (acooper@cambridgeres.com) know if you have any questions!

 

 

Potential Fraud : BMI “Broadcast Licenses”

Please share this information with all onsite staff.  BMI  is NOT a vendor of Cambridge.

Please be aware of a company called BMI or anyone else calling your property to ask about clubhouse television and radio licenses to broadcast in public locations. BMI is not, nor will they be a vendor for any Cambridge Real Estate property. DO NOT ACCEPT THESE CALLS. You may redirect these calls directly to Jeff for handling.

If you have any questions, please contact either Jeff or your supervisor.

Spring Clean Up Begins Today!

Hello Site Management Staff,

Company- wide resident “Spring Clean-Up” kicks off today! Each community will participate by providing drop boxes for residents to use if they’d like to clean up their homes or to dispose of large items that would ordinarily not be allowed in the dumpster areas.

Drop boxes should remain in place until at least Tuesday, April 10th.

Below you will also find some guidelines when placing your boxes…

  • Be aware of local fire codes as well as parking when arranging the location of your drop box.
  • Your drop box should be 30 yards for every 75-100 units on your property.
  • Keep in mind the layout of your property. If residents would be more likely to participate as a result of having a few, somewhat smaller drop boxes located throughout the property than one, larger inconveniently located drop box, give this some consideration.

Please contact your supervisor should you have any additional questions.

Thank you all for your hard work,

The Central Office Team

Maintenance Uniform Standards & Policy

Winter officially ended last week, which means spring uniforms will soon be shipping to each of your properties. With this in mind, we thought it would be a good time to remind everyone of our uniform policy.

Cambridge provides uniforms to maintenance staff twice per year, once in the spring that consists of short sleeved shirts and hats, and again in the autumn that ships with sweatshirts and jackets in addition to the short sleeved shirts and hats.

During work hours, our maintenance personnel should always be wearing these uniforms, and all employees should remember that when in uniform, their conduct and appearance reflects on the company. All uniforms should be clean and presentable, free from rips, stains, or holes. It is understood that there may be small spots where paint, caulk, or bleach may have stained the shirt, but if these become large areas where the uniform looks to be damaged, or if there is more paint on the shirt than not, it’s time to have a replacement shirt sent out. If you need a replacement, it’s as easy as a phone call or email to your supervisor, our HR department, or Scott Busch (sbusch@cambridgeres.com)

Please refrain from wearing non Cambridge clothing over your uniform, as your shirt or jacket with our logo should always be visible. Wearing a non Cambridge issue coat over your uniform defeats the purpose of wearing a uniform altogether. Please do not wear hats that have logos other than the one issued by Cambridge as well, as we don’t want to be advertising or endorsing The Home Depot, Nascar, or any other entity during working hours. All of our maintenance people should be easily identifiable to anyone on the property, and the best way to achieve this is to have our uniforms visible.  I’ll throw in one last thing- please remember to refrain from wearing uniforms when not on duty. Going down to the local watering hole after work is fine, wearing the company logo while doing so is something we want you to avoid.

Now for some good news. Cambridge will reimburse maintenance personnel for the purchase of two pairs of Carhartt pants up to $50 per pair for a total of $100 per year. These are some of the most durable pants anyone will ever wear, and since the company will pay for them, there’s no reason for any of our maintenance employees not to take advantage of the benefit. Cambridge does require that they’re a certain style and color, though, which is the Firm Duck Double Front Work Dungaree in the color “Carhartt Brown.” These pants can be seen at the link below:

http://www.carhartt.com/products/carhartt-men-pants/Double-Front-Work-Dungaree-B01yle

Any pants other than the ones shown in the link above will not be eligible for reimbursement, so please familiarize yourself with the proper style and color.

Please remember that we want to project an image of professionalism. If you’re not wearing the approved Carhartt pant listed above, please make sure the pants you are wearing are clean, free of holes, and are made of a durable material. Employees are expected to wear long pants for most of the year, although shorts are acceptable if the temperatures are expected to exceed 80 degrees. On days where higher temperatures allow, shorts should be made of a durable material, between mid thigh and knee length, and solid color. Cutoff shorts are not to be worn.

And, lastly, please remember to wear proper footwear. We highly recommend a leather work boot, but sneakers can be worn as well. Our feet must be protected, so sandals are not acceptable. If you enter a resident’s unit, and they request that you take off your shoes, please politely let them know that shoes are considered protective equipment, and you are required to keep them on. In cases such as these, please have a pair of disposable shoe covers available (HD Supply item number 129424) to slip on over your work shoes.

Our goal is to have our maintenance personnel look and perform with a high level of professionalism, and wearing the proper uniform is one of the ways we can achieve this goal.

 

March Safety Training

Property Managers:

 Find attached the March training handout, “Back Injury Prevention”  as well as a Training Sign-In Sheet

 Please present this in your March monthly meeting.  For additional training resources, see Grace Hill’s “Safety Series: Preventing Back Injury”.  It is a 30-minute training that you can assign to your staff.  The Grace Hill training will apply toward the 2 class elective training requirement for the quarter.

 The training must be completed with the Training Sign-In Sheet returned to me no later than Thursday, March 29, 2018

 Be sure to let Angela Cooper (acooper@cambridgeres.com) in the HR Department know if you have any questions!

 

Spring Into Action 2018

Hello Managers,

Please see the Spring Into Action 2018 packet for information on community clean up dates, the spring maintenance checklist, flag and uniform ordering, safety and wellness updates and much more! If you have specific questions regarding the your property’s community clean up, please contact your supervisor. Happy Spring Everyone!

Spring Community Clean-Up!

Please find the below information for the 2018 Community Spring Clean-up that will be hosted at all communities between April 5th– April 10th.

Refer to the flyer titled “community cleanup manager flyer” for details, and you may use the other attached flyers for communication with your residents.

Management staff should place the order for their drop box(es) this week and begin to communicate to residents.

Please let us know if you have any questions and Happy Spring Cleaning!

community cleanup- manager flyer

Dumpster flyer (english)

Dumpster flyer (spanish)

Grace Hill Training

We wish to recognized those who remain diligent with Grace Hill Training objectives, and to communicate for everyone the parameters for this form of continuing education.

http://gracehill.com/

Recall that the priority training assignments include:

For All New Hires – Within 2 Days of Hire

  • Fair Housing or Fair Housing for Maintenance
  • Sexual Harassment or Sexual Harassment for Supervisors

For All Employees – Including But Not Limited To New Hires

On A Quarterly Basis

  • 2 Electives*

Annually

  • Fair Housing II
  • Sexual Harassment or Sexual Harassment for Supervisors

*Electives can be anything you are interested in that relates to your current job, potential promotional opportunities, improvement of skills or safety.  You can find the complete list of elective classes on Grace Hill in My Library > Online Courses.

If you choose to take safety classes, your name will be entered into a drawing to win one of three $100 gift cards, per quarter.  The safety classes can also be taken in conjunction with the monthly safety training which is assigned to all sites.

The deadline for completing First Quarter 2018 training is Saturday, March 31, 2018.

Remember that completion of Grace Hill Training is a criteria for maximizing NOI bonuses which may be earned.

To All Site Managers:  Thank you for ensuring each of your fellow site employees receive a copy of this and are given adequate opportunity to complete their training by the due date.

Calendars

Have you been using your calendars effectively?

We’d like to remind everyone about the calendar available on the eExchange with the many interactive links to training material.  https://cresapts.com/eexchange/calendar/  The calendar events give step by step training for your recurring tasks. See something that’s missing or have suggestions?  Please let us know!  We’d like to make the calendar as useful as we can for our management staff.

Happy Organizing!

 

 

Symposium Per Diems

Site managers,

If you or members of your site team received a per diem for travel related costs associated with the Cambridge symposium last week, you do not need to send us receipts or return any unused portion.

The per diems have all ready been accounted for on our end, so no further action is required on your side.

Thank you again for joining us at the 2018 Symposium. See you next year!