Updated Operations Manual – February 2025
Updated Operations Manual – February 2025 Read Post »
operations
administrative, announcements, maintenance, operations
Suspect Materials Guide
This helpful guide includes an Operation and Maintenance Plan for Mold and Mildew, Asbestos and Lead-based Paint. Click Here to Download.
Suspect Materials Guide Read Post »
accounting, announcements, operations
Vendor Packet: Accessibility to Site Managers
Vendor Setup Package – Supervisor Approval Required *New Vendors need to be approved before we contract them to provide services.
Vendor Packet: Accessibility to Site Managers Read Post »
announcements, operations
November Employee Newsletter
Good Afternoon, Please find the November Edition of the eExchange Employee Newsletter attached for your reference. We encourage employees to regularly check the Exchange bulletin board for current events, news and information. Have a great weekend! November eExchange Newsletter 2018
November Employee Newsletter Read Post »
announcements, human resources, operations
Meal Breaks
Managers: We know things get fast and sometimes furious during the work day. Priorities shift and the workload can seem to expand without warning or explanation. As a way of managing all that can happen during the day, we remind all employees of the importance of scheduling a mid-day meal break to recharge, refresh and
operations, safety, Training
Good Morning Managers, Click the link below to print and save instructions for creating and maintaining an onsite Emergency Procedures Binder. The binder will aid in quick and effective response to the unexpected emergencies. Emergency Procedures Binder Instructions For those who assembled a similar binder following Symposium 2018, thank you for your follow-through. If
accounting, announcements, operations
Credit/Debit Card Instructions for Application Fees
Hello Managers, Please see this step by step instructional document that details how to process credit or debit cards for an application fee. If you have any questions about this process, please reach out to us at yardisupport@cresapts.com. Thank you! Credit/Debit Card Instructions for Application Fees
Credit/Debit Card Instructions for Application Fees Read Post »
announcements, human resources, maintenance, operations, safety, seasonal reminders, Training, wellness
Spring Into Action 2018
Hello Managers, Please see the Spring Into Action 2018 packet for information on community clean up dates, the spring maintenance checklist, flag and uniform ordering, safety and wellness updates and much more! If you have specific questions regarding the your property’s community clean up, please contact your supervisor. Happy Spring Everyone!
Spring Into Action 2018 Read Post »
maintenance, operations
Community Improvement Projects
Take advantage of the summer months to make timely community improvements. Below are some suggestions for summer projects. Please contact your supervisor to get approval prior to beginning work. Survey asphalt and concrete for signs of damage or trip hazards. Document and report damage to your supervisor, discuss proper remedies. Landscape maintenance, irrigation system repairs
Community Improvement Projects Read Post »
accounting, operations
Pro-Rated Rent Calculation
Please be aware, that occasionally when working on a move in or out, you may have discrepancies between the Tenant Technologies and Yardi pro-rate calculations. Below are some general rules to follow regarding the pro-rates: If pro-rate rent amounts don’t match between Tenant Tech and Yardi, please go with the Yardi amount. If the amounts
Pro-Rated Rent Calculation Read Post »
announcements, operations
Referral Fee Flyer Reminder
Need to Boost Your Marketing Efforts? You can find your property’s customized Referral Fee flyer posted on the eExchange in the Filing Cabinet section of the website. Reminder that $150 is the set standard for referral fees. If you really need to amp up your marketing to fill a lot of vacancies contact your supervisor about distributing the $300
Referral Fee Flyer Reminder Read Post »
maintenance, operations, safety, seasonal reminders
Daylight Savings — Fall Back
Daylight Saving Time occurs on Sunday, November 2nd at 2:00am and everyone should turn their clock back one hour. No worries if you forget, you will just get to work an hour early! Things to remember with this time change: WINTER OFFICE HOURS Switch out your Summer Office Hours signs for the Winter Office Hours
Daylight Savings — Fall Back Read Post »
maintenance, operations
Carpet Replacements in Accessible Units
When performing an Apartment Turnover, if the unit where carpet is being replaced is supposed to be accessible to people with disabilities, be sure to use the ADA Compliant Carpet listed on our CRES Replacement Specification List for interior replacements. This carpet is much easier for people with disabilities to navigate. If you have any questions, please
Carpet Replacements in Accessible Units Read Post »
operations
Resident Notices
Good Afternoon, If and when you have exhausted your efforts in trying to collect a past due balance, get a patio back into compliance, encouraging an unauthorized resident complete an application etc. etc. etc. — you’re now requesting Cambridge to assist you by preparing a formal violation letter. The most common letter we prepare is