We would like to introduce you to our new Mentor Program. Sixteen of your fellow co-workers have been nominated by Portfolio Supervisors and Site Employee Resource Center staff for their superb skill set in order to train new employees and also provide additional mentoring to current employees. We are hoping that this will strengthen the […]
Quick reminder that phone book season is upon us. Due to easy access to technology, most households in our communities will opt for internet or smartphone access when looking up phone numbers and addresses. Therefore, phone books are likely to be disregarded by residents and left outside their door. Site staff will then have the
This is a reminder about the legal three day notice period in the State of Idaho. Please make sure you review your policies to ensure your property complies with the procedures outlined in this post.
Idaho 3 Day Notices Read Post »
Here are some tips and information to consider regarding lease renewals.
Important message from the Bittner & Hahs’ Legal Team: We change to daylight savings time at 2:00 am on March 10. This falls in the middle of most 72 hour notices. Tenant attorneys have argued in past years that springing forward an hour makes any notice served on the 8th, that expires on the 11th,
Don’t forget to turn your clocks forward an hour this Sunday, March 10th at 2:00am During the coming week, all sites should be focused on adjusting to their so-called “Daylight Savings Time” business hours. This means removing the “Standard Time” office hours sign and replacing it with the “Daylight Savings Times”. Also, the change from
Have you read your Spring Into Action mailer yet? Now is the time to review this information with your staff and start getting prepared for Spring! If you did not receive the mailer or have any questions, please contact your supervisor.
Spring Into Action Read Post »
Completed move out paperwork should be forwarded to the central office within 10 calendar days of a move out in Oregon, California and Idaho. In Washington- the SODA needs to be forwarded within 5 days. These deadlines are consistent with Cambridge’s requirement to complete a move-out settlement within 30 days on Oregon and Idaho, within
This month’s safety meeting topic is Fire Safety and Prevention. You should have received the safety newsletter flyer in your weekly mail earlier this month. If you haven’t scheduled your safety meeting yet, please do so! To read more about safety meetings click here.
February Safety Meeting Read Post »
Each month when you complete Powersite Month End two sets of reports get printed at the end. One copy is kept on site and the other is sent to the Site Employee Resource Center (formerly known as the Central Office). These reports get archived on our computer servers for future reference. It is very important
Monthly Powersite Transmittal Read Post »
During the onset of very cold weather conditions, we remind managers of the following: Post without delay on all apartments a Freeze Warning Notice (print from eforms #C085). Staff should monitor the inside temperature of all vacant apartments until outside temperatures are forecast to stay above 40 degrees. Staff should monitor inside water service of
As we approach the holiday season, we would like to remind employees of the following: When planning time-off remember to communicate with other staff members to assure the property will have sufficient coverage. Planned leave of 3 days or longer must be approved by way of “Paid Leave Request” form. This can be found on
Please take a moment to read the below article and see how you can help solve some of the BCL Issues the accounting team will often run into when they are processing the BCLs. Each time they find a problem, they have to stop, go back into the BCL and adjust or re-enter information. Your
Common BCL Issues: Problem Solved! Read Post »
It is common for a manager to deal with the collections process on a regular basis, as this occurs when a resident owes money to the property after move-out. It is important to know when it is appropriate to assign a move-out case to OCSI (our collections agency) and what happens once the agency takes
Move Out & Collection Process Read Post »
