Making a Good First Impression
It is important to maintain the highest level of office appearance and organization in order to project a professional image to our residents and prospective residents at all times. The following standards must be implemented at all times.
- The site office and restrooms must be cleaned on a daily basis.
- Required signs and postings must be up to date.
- Brochures/floor plans should be on hand for all prospective residents.
- All leasing forms must be readily available at all times.
- All resident files must be put away in their proper place at the end of each day.
- All leasing areas and desks should be free of clutter at all times.
- Make-Ready Boards and other “confidential” operational items should not be visible to residents or prospective residents.
- NO SMOKING is permitted in any office or outside the front door.
- Emergency contact numbers must be available to all on-site staff members.